What is a primary goal of denial management?

A primary goal of denial management is to ensure effective revenue recovery. This process involves systematically addressing and resolving denied claims to optimize financial performance for healthcare providers. When a claim is denied, it can significantly impact the cash flow and overall revenue of a medical practice or institution. Therefore, denial management strategies focus on understanding the reasons behind the denials, appealing the decisions when warranted, and implementing corrective actions to prevent future denials.

By utilizing effective denial management, healthcare organizations can identify trends in denials, improve their billing processes, and enhance their interactions with payers, ultimately leading to a healthier financial state and continued provision of care. This proactive approach not only mitigates the immediate financial impact of denied claims but also fosters better practices and relationships for future claims processing.